Transforming Client Communication and Legal Systems with Brian Glass
Are you struggling to maintain effective communication and client satisfaction in your law firm?
Join Moshe Amsel and Brian Glass, partner and trial lawyer, as Brian shares his expert strategies on creating effective client roadmaps, the importance of personal touch over automation, and why setting clear expectations is vital for client satisfaction. Moshe and Brian also dive into key factors that contributed to an impressive 383% revenue growth in Brian's division and the crucial role of speed and efficient case selection.
Listen now to uncover the secrets to transforming your legal practice and ensuring a positive client experience!
Episode Highlights
[00:00] - Introduction to Brian Glass
[14:37] - What Fuels Long-Term Success in Law Firms?
[26:30] - The Secret Ingredients of Exceptional Law Firm Customer Service
[40:53] - The Number One Key to Law Firm Growth
[48:34] - Brian's Parting Piece of Advice
Resources
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Author
Moshe Amsel
Author
Moshe Amsel the host of the Profit with Law podcast is not an attorney. As the owner of a successful accounting firm DreamBuilder Financial and Law Firm Growth coaching organization Profit with Law, Moshe has proven that there are better and different ways for a law firm to do business and be successful.
