Have you ever put yourself in your client’s shoes? Your client’s personal experience may be something you’re not used to or even aware of. Recent surveys show a miscommunication between what clients want and what lawyers think their clients want. How can we bridge that gap with payment plans?
In this episode, Richard Formoe joins Moshe Amsel to talk about changing our model into flat-fee pricing. He also discusses how multiple payment plans can give power and transparency to clients. Making life easier for our clients should not harm our business. In fact, by making things convenient and affordable, we can drive up revenue and even save precious time!
If you want to know more about improving your pricing and payment plans, then this episode is for you.
Resources mentioned:
This episode is sponsored by Smith.ai. Curious how you can use a receptionist service at your law firm? Download the Smith.ai free eBook: Are you Lawyering or Laboring? 7 Steps for Running a Highly Productive Law Firm with Virtual Receptionists.
This episode is sponsored by Get Staffed Up. Learn more at www.profitwithlaw.com/getstaffedup
Episode 39 - Business Advice From A Law Firm Owner With an MBA with Devin Miller
Episode 106 - Legal Products Instead of Services with Bobby Klinck
Episode 132 - He's Back! Team Building, Marketing, and More with Devin Miller
Episode 147 - Unpacking the 2020 Clio Trends Report
Episode 150 - To Achieve Success - Spend a Day in Your Client's Shoes with Jim Armstrong
Episode 160 - Let Your Clients Do Your Drafting, How's That for an Idea
Connect with Richard: LinkedIn | Email
2020 Legal Trends Report from Clio. If you’re looking for highlights instead, access the summary here.
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Moshe Amsel
Author
Moshe Amsel the host of the Profit with Law podcast is not an attorney. As the owner of a successful accounting firm DreamBuilder Financial and Law Firm Growth coaching organization Profit with Law, Moshe has proven that there are better and different ways for a law firm to do business and be successful.
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