Master client delight to grow your firm - As an attorney, you want to get more done for your clients, while converting leads into new business. But your days are filled with drafting documents, meetings, court appearances, speaking with opposing counsel…and making sure nothing falls through the cracks. This leaves little time to focus on the most critical element to win more business for your firm: the client journey. What if there was a way to automate the entire client journey for your law practice while delighting your clients every step of the way? In this session, we will cover how to create a clear path to client delight, and how to use that delight as a core lever of business growth.
Resources mentioned:
This episode is sponsored by Smith.ai. Curious how you can use a receptionist service at your law firm? Download the Smith.ai free eBook: Are you Lawyering or Laboring? 7 Steps for Running a Highly Productive Law Firm with Virtual Receptionists.
This episode is sponsored by Get Staffed Up. Learn more at www.getstaffedup.com/VIP
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Moshe Amsel
Author
Moshe Amsel the host of the Profit with Law podcast is not an attorney. As the owner of a successful accounting firm DreamBuilder Financial and Law Firm Growth coaching organization Profit with Law, Moshe has proven that there are better and different ways for a law firm to do business and be successful.
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